Utilities Department

The City of Elgin Utilities Department is located in the Elgin Business Park off of Highway 290. This Department is responsible for all treatment, distribution and collection of water and wastewater. We are also responsible for all new water and wastewater taps and repairs of City water and wastewater lines.

For Utility Services, residential and commercial water, sewer and trash, see Utility Billing link at the left. 

Utility Services Maps
Water Quality
Our drinking water meets or exceeds all federal (EPA) drinking water requirements. View the Annual Water Quality Report.

Reporting Problems
Call the Utilities Department at 512-281-0119 for:
  • Water line breaks
  • Sewer back ups
  • Fire hydrants
  • Water line locates
  • Construction meters, sewer taps, water taps
To report street light outages, call Oncor at 
888-313-4747, or use the interactive map online.

Elgin Water Tower, circa 1960

Old Water Tower