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1. Can I pay bills online?

The City of Elgin accepts online payments for traffic tickets and utility bills. Use the "Pay Online" button on any screen to access the payment link you need. Pay Online

2. Who do I call to report a water leak or sewer back up?

For a possible water leak at your residence or at the meter, call Utility Billing at 512-281-5724.
For water main breaks (water breaks in the street) or sewer back ups call the Utilities Department at 512-281-0119.

For after hours emergency for all issues call 512-285-5757.

3. How do I request Bulk Trash Pick Up?

Submit the form at this link to the Utility Billing department by 5 pm on the Friday before the next Bulk Pick Up date.

4. Who do I contact about a Red Light Ticket?

Call the administrator at 866-790-4111 or the Elgin Police Department at 512-285-5757. You may also pay this violation online at www.violationinfo.com. ViolationInfo.com

5. Does Elgin have recycling services?

City of Elgin residents have curbside recycling. Additional recycling services are available throughout the bounty. See details at Trash & Recycling

6. How do I rent a Park Facility?

You may use our online reservation feature found in the Parks & Recreation section or call the Parks Department at 512-285-6190. See details at Facility Rentals