The Telecommunications Unit is under the direct supervision of Communications Supervisor Crystal Jackson. Crystal  is an experienced Telecommunications Operator, and has been with the department for 10 years.  There are 4 Certified Telecommunications Operators that handle the dispatch functions for the department along with Ms. Jackson.The Communications Unit handle all telephone, 9-1-1 and radio traffic coming into the Elgin Police Department and dispatch for the Elgin Police Department.